Responsible Gaming
At True Fortune, we are dedicated to providing a gaming experience that is both enjoyable and secure. We believe that gambling should always be a form of entertainment and managed responsibly. This page outlines our commitment to responsible gaming and details the tools and resources available to help you stay in control of your play.
Our Commitment to Player Well-being
Our core philosophy is to create a safe environment where players can enjoy our games without concern. We have implemented a series of policies and tools designed to promote responsible behaviour and provide support when it is needed. The framework at True Fortune official is built to ensure fairness, security, and the protection of our players.
Tools to Manage Your Gaming
We provide a range of account tools that empower you to manage your gaming activity effectively. These can be set within your account profile at any time, giving you complete control over your spending and session duration. These features are easy to access and can be adjusted to suit your personal circumstances.
Here are the tools available to you:
- Deposit Limits: Control the amount of money you can deposit into your account daily, weekly, or monthly.
- Loss Limits: Set a maximum amount you are willing to lose over a specific period to prevent chasing losses.
- Wager Caps: Limit the total amount you can bet within a set timeframe, helping you manage your overall turnover.
- Session Timers: Receive on-screen reminders about the length of your playing session to help you keep track of time.
- Cooling-Off Period: Take a short break from gambling, from 24 hours up to six weeks, during which you will not be able to access your account.
- Self-Exclusion: If you feel your gambling is becoming a problem, you can request to self-exclude for a longer period, typically six months or more.
Preventing Underage Gambling
It is strictly against the law for anyone under the age of 18 to gamble. True Fortune enforces a rigid age verification policy to prevent minors from accessing our platform. We require identity verification before a player can make their first withdrawal, ensuring all our members are of legal age. We encourage parents to use filtering software to protect minors from accessing gambling websites.
Seeking Additional Support
If you are concerned about your own gambling habits or those of someone you know, professional help is available. Recognising that you may need support is an important first step. Organisations in the United Kingdom, such as GamCare, BeGambleAware, and Gamblers Anonymous, offer free, confidential advice and support. For more information about our operational standards, please see the True Fortune about us page. We encourage anyone who feels they are losing control to reach out to these expert organisations for guidance.